Quantum always strive to deliver quality products that meet or exceed Customer expectations and satisfaction.
Continuous reviews of core KPI’s are done at a Senior level and are key to understanding areas for Improvements.
Standards set by Quantum are achieved by adhering to a stringent Quality Assurance System that conforms to the requirements of ISO 9001 and those imposed by our Customers; including P.P.A.P, APQP, and 8D Principles.
Production Part Approval Process:
The Production Part Approval Process (PPAP) outlines the methods used for approval of production and service commodities, including bulk materials, up to and including part submission warrant in the Advanced Quality Planning process. The purpose of the PPAP process is to ensure that suppliers of components comply with the design specification and can run consistently without affecting the customer line and improving the quality systems. PPAP ensures that you will achieve the first time quality and will lower down the cost of quality.
Advanced Production Quality Planning
Phase 1
Plan & Define Programme – determining customer needs, requirements & expectations using tools such as QFD review the entire quality planning process to enable the implementation of a quality programme how to define & set the inputs & the outputs.
Phase 2
Product Design & Development – review the inputs & execute the outputs, which include FMEA, DFMA, design verification, design reviews, material & engineering specifications.
Phase 3
Process Design & Development – addressing features for developing manufacturing systems & related control plans, these tasks are dependent on the successful completion of phases 1 & 2 execute the outputs.
Phase 4
Product & Process Validation – validation of the selected manufacturing process & its control mechanisms through production run evaluation outlining mandatory production conditions & requirements identifying the required outputs.
Phase 5
Launch, Feedback, Assessment & Corrective Action – focuses on reduced variation & continuous improvement identifying outputs & links to customer expectations & future product programmes.
Eight Disciplines
The 8D Process is a problem-solving method for product and process improvement. It is structured into 8 steps (the D’s) and emphasizes team. This is often required in automotive industries. The 8 basic steps are:
D#1 – Establish the Team
D#2 – Describe the problem.
D#3 – Develop an Interim Containment Action
D#4 – Define / Verify Root Cause
D#5 – Choose / Verify Permanent Corrective Action
D#6 – Implement / Validate Permanent Corrective Action
D#7 – Prevent Recurrence
D#8 – Recognize the Team
